Privacy Policy

Nurture Consultancy Limited ("Nurture Consultancy," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect through our website at nurture.co.ke, how we use it, and the choices you have.

1. Information We Collect

Information you provide to us

When you use our contact form, you may provide your name, email address, phone number, subject, and message. Submitting the form opens your own device's email application with a pre-filled message addressed to us — the form does not transmit your details to a server or database that we operate. We only receive the information you choose to send once your email client delivers it to solutions@nurture.co.ke.

If you contact us directly by email or phone instead, we collect whatever information you share with us in that communication.

Information collected automatically

Like most websites, our hosting provider automatically logs standard technical information when you visit our site, such as your IP address, browser type, device type, referring page, and the pages you view. We use this information only in aggregate, for security, troubleshooting, and understanding general site performance — not to identify individual visitors.

2. Cookies

Our website does not use advertising or third-party tracking cookies. The Contact page embeds a Google Maps view to show our office location; Google may set its own cookies when that map loads, in accordance with Google's own privacy practices, which are outside our control.

3. How We Use Information

We use the information described above to:

• Respond to inquiries you send us through the contact form, email, or phone
• Operate, maintain, and improve our website
• Monitor for and prevent security issues or abuse
• Comply with applicable legal obligations

4. How We Share Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who help us operate our website (for example, our hosting provider)
• Authorities, if required to do so by law or to protect our legal rights

5. Data Retention

We keep information from your inquiries only for as long as needed to respond to you and maintain reasonable business records, after which it is deleted or anonymized.

6. Your Rights

Under Kenya's Data Protection Act, 2019, you have the right to access, correct, or request deletion of your personal data, object to or restrict certain processing, and lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your data has been mishandled. To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Our website and services are intended for businesses and professional audiences. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may link to third-party sites, including our social media pages. We are not responsible for the privacy practices of those external sites, and we encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will update the "Last updated" date above whenever we make changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: solutions@nurture.co.ke
• Phone: +254-725-588-475